Check with the authorized retailers or distributors to see their refund policies. Services or service plans purchased from authorized retailers or distributors do not qualify for the 7-Day Money-Back Guarantee. No questions asked! The 7-Day Money Back Guarantee only applies to customers who purchased their services or service plans online. If you’re not happy for any reason within the first seven (7) days your service was activated, Gen Mobile will refund any unused services or service plans and activation fee (if applicable) minus S&H. Please contact our Customer Care Team to turn on Wi-Fi calling for free. IOS Phones: Wi-Fi calling is available on iPhone 5c and newer. To check if your phone supports Wi-Fi calling, go to Settings to look for the Wi-Fi calling option. Here is how you check whether your phone supports Wi-Fi calling:Īndroid Phones: Wi-Fi calling is supported on most current Android phones. If you are trying to conserve your minutes, we recommend connecting to Wi-Fi and using calling apps such as WhatsApp, Line, Facebook, Skype or WeChat. Please note: If you use minutes while on Wi-Fi, you will be using your monthly minutes. International rates still apply for international numbers. Wi-Fi calling is a free service when calling a U.S., U.S. It's simple to use with no separate application or log-in required. It’s a perfect solution when you find yourself in an area without good service reception. Wi-Fi calling is a service for Android and iOS smartphones that lets you make and receive phone calls over a Wi-Fi connection.
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